Privacy Policy
Privacy policy
Last Updated: September 2, 2026
At JEB Official, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how information may be collected, used, stored, and protected when you visit or make a purchase through jebofficial.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information necessary to provide our services, including:
Full name
Phone number
Delivery address
Email address, when provided
Order details
Product and purchase information
Payment or transaction information
Information provided when contacting customer service
We may also automatically collect certain technical information when you use our website, such as:
IP address
Device type
Browser type
Operating system
Pages visited
Date and time of visits
Website interactions
Cookies and similar technologies
We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use your information to:
Process and confirm your orders
Prepare and deliver your purchases
Contact you regarding your order
Provide customer support
Process returns, exchanges, or refunds
Improve our website and customer experience
Prevent fraud and unauthorized activity
Maintain website security
Send promotional communications where permitted
Comply with applicable legal and regulatory requirements
Your personal information will not be used for purposes that are incompatible with the purpose for which it was collected.
3. Order Information
When you place an order with JEB Official, we use the information you provide to process and fulfill your purchase.
This may include sharing the necessary information with delivery, courier, payment, fulfillment, or other service providers involved in completing your order.
Only information reasonably necessary to provide the relevant service will be shared.
4. Payment Information
Payments may be processed through third-party payment providers.
Depending on the payment method selected, payment information may be collected and processed directly by the relevant payment provider.
JEB Official does not intentionally store complete payment card numbers or security codes on its own systems.
Payment providers may process your information according to their own privacy policies and security procedures.
5. Cookies
JEB Official may use cookies and similar technologies to help the website function correctly and improve your browsing experience.
Cookies may be used for purposes such as:
Maintaining your shopping cart
Remembering your preferences
Website security
Understanding website usage
Improving website performance
Measuring marketing and advertising performance
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
6. Marketing Communications
If you choose to receive promotional communications from JEB Official, we may contact you about:
New collections
New products
Special offers
Discounts
Promotions
Brand updates
You may unsubscribe from promotional communications at any time.
Transactional messages relating to your orders, payments, delivery, or customer-service requests may still be sent when necessary.
7. Third-Party Services
JEB Official may work with trusted third-party service providers that help us operate our business and website.
These may include providers responsible for:
Website and e-commerce services
Hosting
Payment processing
Delivery and logistics
Product fulfillment
Analytics
Marketing
Advertising
Website security
Customer support
Third parties may only receive information necessary to provide the relevant service or where disclosure is required or permitted by applicable law.
8. Protection of Personal Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, resolving disputes, maintaining business records, and complying with legal obligations.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
10. Your Privacy Rights
Under applicable Moroccan data-protection legislation, you may have rights concerning your personal information, including rights of access, rectification, and objection to certain processing.
Requests concerning your personal information may be submitted through the contact information available on our website.
We may request reasonable information to verify your identity before processing certain requests.
11. Personal Data Protection
JEB Official is committed to handling personal information in a fair, transparent, and secure manner and in accordance with applicable Moroccan personal-data protection requirements.
Morocco's Law No. 09-08 establishes rules concerning the protection of individuals in relation to the processing of personal data and provides rights including access, rectification, and objection. (CNDP)
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
13. Contact
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact JEB Official through the contact options available on jebofficial.com.